Customer Care Agent (English and Spanish)

Job Description WHAT YOU WILL BE WORKING ON Main challenge We are hiring a Customer Care Agent (English and Spanish) to support our players worldwide and ensure high-quality, timely resolution of customer requests. This role is key in maintaining player satisfaction and service quality across multiple live projects, including Disney Magic Kingdoms , Dragons Mania Legends , and Minion Rush . Qualifications What it means on a daily basis Handle customer requests via tickets, with potential phone s