Customer Care Agent (English only, night shift)

Job Description WHAT YOU WILL BE WORKING ON Main challenge We are hiring a Customer Care Agent to support our players worldwide and ensure high-quality, timely resolution of customer requests. This role is key in maintaining player satisfaction and service quality on the Disney Dreamlight Valley project. Qualifications What it means on a daily basis Handle customer requests via tickets in English Investigate and resolve issues using internal tools and knowledge bases Track, document, and follow