Help Desk
Zenius Corporation· Colorado,
Customer Service Not disclosed 6h ago
Customer Service — Pro access only
39 Customer Service jobs posted this week — all unlocked for Pro members.
About this role
Help Desk Specialist Location: Remote Position Summary We are seeking a Help Desk Specialist to provide Tier 1/Tier 2 support for a Grants Management System (GMS). The selected candidate will serve as the primary point of contact for users, troubleshoot system issues, manage support tickets, assist with user access, and provide training and documentation support. Key Responsibilities Respond to and resolve user support requests via phone, email, and ticketing systems. Troubleshoot application ac
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