Renewal Specialist

THE ROLE The Renewal Specialist is a critical role requiring the skills of a highly motivated and results-driven Customer Success (CS) professional. This role is focused on managing a high volume of client renewals through advanced automation tools and scalable outreach strategies. The ideal candidate will be responsible for maximizing customer retention rates, minimizing churn, and driving revenue growth through efficient renewal processes in the fast-paced events and ticketing sector. YOU WILL